Terms of Service

Terms of Service

Terms of Service


Effective Date: November 12, 2026
Welcome to the website of Lenawee Caring LLC ("Company," "we," "our," or "us"). By accessing or using our website at LenaweeCaring.com, submitting a care inquiry or employment application, or opting into our text messaging communications, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or messaging services.

1. Non-Emergency & No Medical Advice Disclaimer

The content on this website is provided solely for general informational purposes regarding non-medical home care and companion services. Lenawee Caring LLC does not provide medical, clinical, nursing, or emergency services. Nothing on this website constitutes medical or legal advice.
IF YOU OR A LOVED ONE ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 OR GO TO THE NEAREST EMERGENCY ROOM IMMEDIATELY. DO NOT USE THIS WEBSITE OR SMS MESSAGING FOR EMERGENCY ASSISTANCE.

2. Scope of Services & Client Agreements

Accessing this website, calling our office, or submitting an online inquiry does not establish a client-agency relationship. Formal non-medical home care services commence only after an in-home assessment and the execution of a written Master Service Agreement. All care schedules, hourly rates, payment terms, and cancellation policies are governed exclusively by your signed Master Service Agreement. In the event of any conflict between website descriptions and a signed Master Service Agreement, the signed agreement controls.

3. Service Area & Non-Discrimination Policy

Lenawee Caring LLC primarily serves clients in Lenawee County, Michigan, and surrounding communities, subject to caregiver availability. We provide equal care access and employment opportunities without discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under federal or Michigan law.

4. Website Forms, Inquiries & Employment Applications

When submitting a care request, referral, or caregiver employment application through our website, you agree to provide accurate, current, and complete information. Submission of a caregiver application does not guarantee an interview, background clearance, or offer of employment. Submission of a care inquiry does not guarantee immediate caregiver placement.

5. SMS / Text Messaging Terms & Conditions

Lenawee Caring LLC uses SMS/MMS text messaging (including through our scheduling platform) to communicate with caregivers, staff, job applicants, clients, and authorized family contacts regarding shift openings, schedule updates, onboarding, appointment reminders, and operational notices.

  • Program Description & Opt-In Consent: By providing your mobile phone number through our website forms, during client intake, or during caregiver onboarding, you expressly consent to receive recurring operational text messages from Lenawee Caring LLC. Consent to receive text messages is not a condition of purchasing services or obtaining employment.
  • Message Frequency: Message frequency varies depending on shift availability, scheduling changes, and your interactions with our office.
  • Message and Data Rates: Standard message and data rates may apply according to your wireless carrier plan. Lenawee Caring LLC is not responsible for carrier messaging or data charges.
  • Opt-Out Instructions: You can cancel SMS notifications at any time by replying STOP to any text message from us. After texting STOP, you will receive one final confirmation message, and no further messages will be sent unless you opt back in.
  • Help & Support: For assistance with our messaging program, reply HELP to any message or contact our office at 517-409-0164 or Gary@LenaweeCaring.com.
  • Mobile Privacy & Non-Sharing Guarantee: We respect your privacy. No mobile information, phone numbers, or SMS opt-in consent data will be shared with, rented, or sold to third parties or affiliates for marketing or promotional purposes. Information is shared strictly with essential service providers (such as our scheduling and SMS delivery platform) solely as necessary to transmit messages.
  • Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages.

6. Electronic Signatures & Communications

By interacting with Lenawee Caring LLC electronically (including through web forms, email, SMS, or electronic signature platforms), you consent to receive communications electronically and agree that electronic records and signatures satisfy any legal requirement that such communications be in writing.

7. Intellectual Property Rights

All text, graphics, logos, service descriptions, forms, and content displayed on this website are the exclusive property of Lenawee Caring LLC and are protected under United States copyright and trademark laws. You may view and print pages for personal, non-commercial use only. You may not copy, reproduce, modify, or distribute website materials for commercial purposes without prior written consent.

8. Third-Party Websites & Portals

Our website may contain links to third-party websites, applicant portals, or external resources for your convenience. Lenawee Caring LLC does not control, endorse, or assume responsibility for the content, security, availability, or privacy practices of any third-party sites.

9. Disclaimer of Warranties & Limitation of Liability

This website and our SMS communications are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by Michigan law, Lenawee Caring LLC, its owners, officers, and employees shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use this website or our messaging services.

10. Indemnification

You agree to indemnify, defend, and hold harmless Lenawee Caring LLC and its members, managers, and staff from any claims, liabilities, damages, or expenses arising out of your misuse of this website or violation of these Terms of Service.

11. Governing Law & Severability

These Terms of Service are governed by and construed in accordance with the laws of the State of Michigan, without regard to conflict of law principles. Any legal action relating to these terms shall be brought in the state or federal courts serving Lenawee County, Michigan. If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

12. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time. Revisions take effect immediately upon posting to this page with an updated effective date.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us: