Privacy Policy for Lenawee Caring
Effective Date: 2/5/2025
At Lenawee Caring ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: This may include your name, address, phone number, email address, and other contact information.
- Health and Medical Information: We may collect relevant health or medical details as part of the home care services provided to you or your loved ones.
- Payment Information: When you make payments for services, we may collect payment details such as credit card numbers, billing address, and payment history.
- Other Information: Any other information you provide through forms, inquiries, or customer support interactions.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage home care services.
- To communicate with you about services, appointments, and billing.
- To process payments for our services.
- To comply with legal and regulatory requirements.
- To improve our services and enhance your customer experience.
- To respond to your inquiries and feedback.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information. These measures include:
- Secure servers and encryption to protect your data.
- Restricted access to personal data for employees who require it to perform their duties.
- Regular reviews of our security practices to ensure data protection.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you (e.g., payment processors, healthcare providers).
- Legal Compliance: We may disclose your personal information if required by law, to comply with a subpoena, legal process, or government request.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Update: Request corrections or updates to your personal information.
- Delete: Request the deletion of your personal information, subject to certain legal limitations.
- Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in the communication or by contacting us directly.
6. Children's Privacy
Our services are intended for adults, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.
7. Cookies and Tracking Technologies
We may use cookies or similar technologies to enhance your experience on our website. These technologies collect information about your browsing habits and may be used for analytics and advertising purposes. You can control cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Lenawee Caring
(517) 409-0164
Gary@LenaweeCaring.com